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Image by Holly Mandarich

FAQs

know before you go

  • What is the make and model of your adventure van?
    Rocky is our 2023 Ram Promaster, converted by DMVans in Rifle, CO.
  • How much does it cost to rent?
    For availability and pricing please click here
  • How can I get something back that I accidentally left in Rocky?
    Message us through Outdoorsy!
  • What is the cancellation policy?
    Once your booking is confirmed, you can cancel within 48 hours for a full refund, as long as you are within 14 days of your trip! If you cancel more than 5 days before your trip: 100% of the booking is refundable . If you cancel 5 days or fewer before your trip: 75% of the booking is refundable.
  • Am I insured for 3rd party injury or damage to the adventure van?
    Yes, Outdoorsy insures for incidents such as this.
  • Where can we pick up the adventure van?
    Once you have booked the adventure van, Outdoorsy will send you the pick-up address.
  • Do I need to return the adventure van with a full tank of gas?
    Yes, the adventure van does need to be returned with a full tank of gas.
  • Does the van have a shower or toilet?
    Our adventure vans do have an outdoor shower but you will have to rely on the great outdoors to be your bathroom! Nah man we have a Laveo Dry Flush toilet as an add-on. They also have a Geyser Shower system that can be used indoors or outdoors.
  • Will my auto insurance cover the adventure van?
    No, most auto insurance will not cover campervan rentals.
  • Can I bring my pet with me?
    Yes! Dogs are allowed, sorry no cats. Our adventure van makes for a perfect way to travel with your furry best friend! If I can’t tell there has been a dog in the van then no extra cleaning fees will be applied.
  • Can I tow something behind the van?
    While the van is equipped with a Class 4 receiver, we don’t allow towing. You’re more than welcome to put a hitch-mounted bike rack there, though!
  • How far can I travel on a tank of fuel?
    It depends on where you’re traveling. Flat roads get better mileage than mountains. That said, I usually average about 350-400 miles on a tank.
  • Can I leave my personal vehicle when I pick-up the adventure van?
    Yes, you’re welcome to park in the van’s spot when you pick up the van.
  • Is the adventure van automatic or manual?
    Automatic transmission.
  • Where am I allowed to travel with the adventure van?
    Everywhere except Mexico and to festivals like Burning Man.
  • Can I take the adventure van to music festivals?
    No, music festivals; especially Burning Man. Send us a message to tell us more information about the festival you are hoping to attend. We may give you approval depending on the event!
  • Will we be warm enough in the winter?
    Yes! Our adventure van is equipped with a cabin heater and induction stove to keep you warm during winter trips.
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